what values are important to you interview question

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Values-based interview questions

Why ask values-based interview questions

In business, core values reflect a visitor's mission and long-term objectives. They're not just theoretical beliefs. A company's values define:

  • How employees collaborate
    • For case, a company that values innovation will encourage brainstorming sessions and creative ideas from all employees.
  • What kinds of investments the company will brand
    • For example, a company that prioritizes customer service volition invest in CRM software and training programs for salespeople.
  • What types of people the company wants to rent and retain
    • For example, a company that focuses on collaboration will recruit skillful team players and organize team-building activities to continue them engaged.

During your hiring process, values-based interview questions will help you understand:

  • Whether candidates' priorities align with your goals
  • What candidates prioritize in the workplace
  • What drives their behaviors at work

Here are some examples of common corporate values at piece of work:

  • Integrity: Acting with honesty and professionalism, and respecting company policies.
  • Collaboration: Working with colleagues and teams to meet joint goals.
  • Accountability: Taking responsibility for actions and decisions both in team and individual projects.
  • Social responsibleness: Integrating social and environmental solutions to business operations.
  • Innovation: Implementing new ideas to improve the business.
  • Customer orientation: Maximizing and maintaining customer satisfaction.

Examples of value-based interview questions

Integrity

  • Take yous always faced an ethical dilemma at work? If then, what was the issue and what did you do?
  • What would yous do if y'all saw a colleague stealing stationary from the visitor's stock?

Collaboration

  • Draw a time your team failed to complete a project on time. What would you lot do differently, if you had the chance?
  • What would yous do if you had to piece of work with a person you lot didn't get along with?

Accountability

  • Describe a successful squad project you worked on so far. What was your contribution?
  • How would yous react if your team received negative feedback about a part of the project that was entirely assigned to yous?

Social responsibility

  • How do yous keep a balance between performing thorough quality controls on products while keeping costs low?
  • What company policies would y'all propose creating to make our operations more than environmentally-friendly? How would you lot ensure employees understand and utilize these guidelines?

Innovation

  • Draw a situation where you were facing a technical result and your normal troubleshooting method wasn't working. What did you do?
  • Tin can y'all requite me an example of a well-designed product? What features make this product unique?

Customer orientation

  • Draw a time y'all managed to calm an irate customer. How did you lot manage to maintain your professionalism and address their complaint?
  • How would you answer to a customer who enters the store or calls merely as your shift ends?

Tips to assess candidates' answers

  • First, determine the values that your company embraces. All employees, from entry-level to executives, should share these core values.
  • Then, define how each value translates into piece of work behaviors. Behavioral and situational questions will aid you understand whether candidates demonstrate desirable behaviors on the job.
  • Departments or smaller teams might value additional traits. Adjust your questions to evaluate those, besides. For example, a sales team is probable to value solid customer service attitude, while an applied science squad might prioritize innovation.
  • It's best to combine values-based interview questions with competency-based questions that focus on analyzing skills and cognition. That way, y'all'll create complete candidate profiles and reach more than objective hiring decisions.

Red flags

  • They can't support their arguments. During job interviews, most candidates will merits they are "good team players" or having a "strong piece of work ethic." But if they can't give you examples that evidence these values, they might be simply floating buzzwords to impress you.
  • Their values don't match the position's requirements. Employees with an out-of-the-box fashion of thinking might be great fits for a product development or marketing team that seeks to engage new customers. But, they'll likely exist hard to retain in a process-driven company or team.
  • They seem inflexible. New hires could (try to) adjust to your manner of working, as long as they're willing to do so. If, however, they have strong opinions that don't friction match your core values, that's a red flag for your time to come collaboration.
  • They show signs of arrogance. Being negative toward criticism and/or demonstrating a bossy attitude are indicators of people who prioritize their ain values over others'. These people mightn't comply with your company policies in the long run and finish up creating a toxic work environment.

Don't miss our latest list with the best interview questions to ask candidates.

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Source: https://resources.workable.com/values-based-interview-questions

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